I'd love to think that rape would be eliminated, though it probably wouldn't. But I think we could really walk a long way towards that.

There were more rapes reported this year than last. I know there's some speculation that there's just more reports. Well, I don't know that. I don't know that it's not actually going up. There's so much we don't know.

I'd like to think more women are comfortable reporting rape, not that there's a higher incidence, but there's no way to tell.

The key is to make SMART resolutions. Over the years, we have learned how to set goals that are reasonable and that will lead to success. We encourage sales executives to apply a simple test to their business resolutions. Ask if it's SMART: specific, measurable, activity-based, realistic and time-bound? If they meet these criteria their success will escalate.

Our customers range from late-teens to grandmothers. The thing that ties them all together is an absolute love for handbags. It's a fashion consciousness.

It's our baby. We love it, so we're really happy with it.