In 2006, our focus will be on ease of use and patient comfort items.

Many employers are going to be asking their employees to participate more in the decision-making process for their health care, and we see that as an opportunity to engage patients in discussions of what is really best for them and their families.

Our patient satisfaction scores are currently the highest they've ever been, and we want to be sure our physical plant reflects improvement commensurate with the satisfaction patients hold for the quality of clinical care they're receiving.

The question this year will be has Joe adapted to calling plays at a comfort level where he feels like he can get it done? ... With the Washington Redskins, the question is, yeah [quarterback] Patrick Ramsey is the new starter, but how will Joe Gibbs adapt? And he wouldn't want the pressure any place else. It's perfectly placed and he's the man who can handle it and I think he's learned a lot.

I am sure Queen Elizabeth II will be seated in comfort for the Opening Ceremony at the MCG.

All retail stores will showcase details from the local geographic area. They will create a comfort zone in a local market for a local consumer.