Our philosophy is to select best-of-breed products and work with only one vendor. That way, we develop a deeper level of expertise about the products and a closer relationship with the suppliers.

If the health authority can't handle the call, it shouldn't stop there,

I was fortunate to have contact with a palliative nurse who was recovering from hip replacement surgery and would be available to me 24/7, ... I relied heavily on her, and she got me through it. Then after that I thought, there's something wrong with the system.

We need people to come to us, ... This will be one-stop shopping for resources where people can tap into hospices and all the medical people... it will be accessible in evening or at night time, it need not be a medical emergency.

Our philosophy from the beginning has been to build a well known brand.

I think that our philosophy is to have a basic standard that we want to work with, but to try and maximize our personnel. You have to find a way to adapt. And we've had some great players to work with here, as well.