We need people to come to us, ... This will be one-stop shopping for resources where people can tap into hospices and all the medical people... it will be accessible in evening or at night time, it need not be a medical emergency.

We know over the next few days people will criticize us and rightly so because our performances haven't been up to our standards. There will be a lot of disappointment for the next few days but we are training on Friday and Saturday mornings and Sunday's game is a great chance to put it right because the fans will want us to put a show on for them.

Our philosophy is to select best-of-breed products and work with only one vendor. That way, we develop a deeper level of expertise about the products and a closer relationship with the suppliers.

If the health authority can't handle the call, it shouldn't stop there,

I was fortunate to have contact with a palliative nurse who was recovering from hip replacement surgery and would be available to me 24/7, ... I relied heavily on her, and she got me through it. Then after that I thought, there's something wrong with the system.

I am sure that if you plant the trees back again, it will do nothing but good.