Some are trying to assert some control over their lives.

It's true that retailing is going through a shakeout period and more companies are trying to attract the customer through technology by making it fun to shop, ... But if you're going to replace people with machine at stores, why shouldn't people just shop on the Internet then?

I don't have total control on this; I'm trying.

I'm trying to keep this game under control, but at one point I look over and Bird and Dr. J are strangling each other. I ejected both. The NBA started looking at me in a different way after that, saw my leadership qualities, and that was a stepping-stone for me.

Ultimately, the judge has to prevail. Otherwise, it's a circus. Trying to control the defendant and maintain an orderly proceeding while not violating the defendant's rights is a fine balancing act.

We are trying to hold the waters with sandbags, but I don't know for how long we can control the situation.