Great people have great values and great ethics.

Great salespeople are relationship builders who provide value and help their customers win.

The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.

Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.

Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale.

Great people create great companies and great companies create great communities. Great communities can change the world!