If you can't describe what you are doing as a process, you don't know what you're doing.
W. EDWARDS DEMING Quality is pride of workmanship.
W. EDWARDS DEMING It is not enough to do your best; you must know what to do, and then do your best.
W. EDWARDS DEMING Rational behavior requires theory. Reactive behavior requires only reflex action.
W. EDWARDS DEMING In Japan, a company worker's position is secure. He is retrained for another job if his present ...
W. EDWARDS DEMING You should not ask questions without knowledge.
W. EDWARDS DEMING Declining productivity and quality means your unit production costs stay high but you don't have...
W. EDWARDS DEMING The prevailing - and foolish - attitude is that a good manager can be a good manager anywhere, with ...
W. EDWARDS DEMING Whenever there is fear, you will get wrong figures.
W. EDWARDS DEMING When a system is stable, telling the worker about mistakes is only tampering.
W. EDWARDS DEMING The emphasis should be on why we do a job.
W. EDWARDS DEMING We are here to make another world.
W. EDWARDS DEMING People with targets and jobs dependent upon meeting them will probably meet the targets - even if th...
W. EDWARDS DEMING Learning is not compulsory but neither is survival.
W. EDWARDS DEMING Learning is not compulsory... neither is survival.
W. EDWARDS DEMING Learning is not compulsory but neither is survival.
W. EDWARDS DEMING Quality is everyone's responsibility.
W. EDWARDS DEMING The job can't be finished only improved to please the customer.
W. EDWARDS DEMING In 1945, the world was in a shambles. American companies had no competition. So nobody really though...
W. EDWARDS DEMING Quality is everyone's responsibility.
W. EDWARDS DEMING Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, ...
W. EDWARDS DEMING No one knows the cost of a defective product - don't tell me you do. You know the cost of replac...
W. EDWARDS DEMING What should be the aim of management? What is their job? Quality is the responsibility of the top pe...
W. EDWARDS DEMING If you don't understand how to run an efficient operation, new machinery will just give you new ...
W. EDWARDS DEMING It is not necessary to change. Survival is not mandatory.
W. EDWARDS DEMING Profit in business comes from repeat customers, customers that boast about your project or service, ...
W. EDWARDS DEMING Research shows that the climate of an organization influences an individual's contribution far m...
W. EDWARDS DEMING The average American worker has fifty interruptions a day, of which seventy percent have nothing to ...
W. EDWARDS DEMING A bad system will beat a good person every time.
W. EDWARDS DEMING The result of long-term relationships is better and better quality, and lower and lower costs.
W. EDWARDS DEMING The big problems are where people don't realise they have one in the first place.
W. EDWARDS DEMING The prevailing system of management has crushed fun out of the workplace.
W. EDWARDS DEMING It is important that an aim never be defined in terms of activity or methods. It must always relate ...
W. EDWARDS DEMING What we need to do is learn to work in the system, by which I mean that everybody, every team, every...
W. EDWARDS DEMING If you can't describe what you are doing as a process, you don't know what you're doing.
W. EDWARDS DEMING Quality starts in the boardroom.
W. EDWARDS DEMING There is a penalty for ignorance. We are paying through the nose.
W. EDWARDS DEMING There must be consistency in direction.
W. EDWARDS DEMING You can not define being exactly on time.
W. EDWARDS DEMING It does not happen all at once. There is no instant pudding.
W. EDWARDS DEMING If you do not know how to ask the right question, you discover nothing.
W. EDWARDS DEMING We should work on our process, not the outcome of our processes.
W. EDWARDS DEMING I predicted in 1950 that in five years, manufacturers the world over would be screaming for protecti...
W. EDWARDS DEMING Does experience help? NO! Not if we are doing the wrong things.
W. EDWARDS DEMING Hold everybody accountable? Ridiculous!
W. EDWARDS DEMING Eliminate numerical quotas, including Management by Objectives.
W. EDWARDS DEMING It is important that an aim never be defined in terms of activity or methods. It must always relate ...
W. EDWARDS DEMING We must understand variation.
W. EDWARDS DEMING Management by results is confusing special causes with common causes.
W. EDWARDS DEMING Let us ask our suppliers to come and help us to solve our problems.
W. EDWARDS DEMING A system is a network of interdependent components that work together to try to accomplish the aim o...
W. EDWARDS DEMING Lack of knowledge . . . that is the problem.
W. EDWARDS DEMING If you stay in this world, you will never learn another one.
W. EDWARDS DEMING Innovation comes from the producer -- not from the customer.
W. EDWARDS DEMING When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstei...
W. EDWARDS DEMING Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis...
W. EDWARDS DEMING Break down barriers between departments. People in research, design, sales, and production must work...
W. EDWARDS DEMING Our customers should take joy in our products and services.
W. EDWARDS DEMING We want best efforts guided by theory.
W. EDWARDS DEMING Choice of aim is clearly a matter of clarification of values, especially on the choice between possi...
W. EDWARDS DEMING The customer is the most important part of the production line.
W. EDWARDS DEMING We do not know what quality is.
W. EDWARDS DEMING A committee appointed by the President of a company will report what the President wishes to hear. W...
W. EDWARDS DEMING Any manager can do well in an expanding market.
W. EDWARDS DEMING Confusing common causes with special causes will only make things worse.
W. EDWARDS DEMING A manager of people needs to understand that all people are different. This is not ranking people. H...
W. EDWARDS DEMING You can not inspect quality into the product; it is already there.
W. EDWARDS DEMING Off we go to the . . . Milky Way!
W. EDWARDS DEMING Learning is not cumpulsory... neither is survival.
W. EDWARDS DEMING The prevailing style of management must undergo transformation. A system can not understand itself. ...
W. EDWARDS DEMING All anyone asks for is a chance to work with pride.
W. EDWARDS DEMING If you can't describe what you are doing as a process, you don't know what you are doing
W. EDWARDS DEMING In God we trust; all others must bring data
EDWARDS DEMING A leader of transformation, and managers involved, need to learn the psychology of individuals, the ...
W. EDWRDS DEMING [I could not lose unless I was] caught in bed with a dead girl or a live boy.
EDWIN W. EDWARDS [He's] so slow that he takes an hour and a half to watch 60 Minutes.
EDWIN W. EDWARDS People say I've had brushes with the law. That's not true. I've had brushes with overzealous prosecu...
EDWIN W. EDWARDS Nonviolent action does not have to get others to be nice. It can in effect force them to consult the...
BARBARA DEMING There should be no censorship of mail.
BARBARA DEMING The injunction that we should love our neighbors as ourselves means to us equally that we should lov...
BARBARA DEMING I think the only choice that will enable us to hold to our vision... is one that abandons the concep...
BARBARA DEMING All prisons that have existed in our society to date put people away as no human being should ever b...
BARBARA DEMING After the revolution, let us hope, prisons simply would not exist - if by prisons we mean places tha...
BARBARA DEMING To resort to power one need not be violent, and to speak to conscience one need not be meek. The mos...
BARBARA DEMING We believe, in fact, that the one act of respect has little force unless matched by the other - in b...
BARBARA DEMING The point is to change one's life. The point is not to give some vent to the emotions that have ...
BARBARA DEMING People who attack others need rationalizations for doing so. We undermine those rationalizations.
BARBARA DEMING After the revolution, it might very well remain necessary to place people where they could not do ha...
BARBARA DEMING Our task, of course, is to transmute the anger that is affliction into the anger that is determinati...
BARBARA DEMING We learn best to listen to our own voices if we are listening at the same time to other women - whos...
BARBARA DEMING Nonviolent tactics can move into action on our behalf men not naturally inclined to act for us.
BARBARA DEMING Punishment cannot heal spirits, can only break them.
BARBARA DEMING Of course it can be said of jails, too, that they try - by punishing the troublesome - to deter othe...
BARBARA DEMING Think first of the action that is right to take, think later about coping with one's fears.
BARBARA DEMING Vengeance is not the point; change is. But the trouble is that in most people's minds the though...
BARBARA DEMING The free man must be born before freedom can be won, and the brotherly man must be born before full ...
BARBARA DEMING The longer we listen to one another - with real attention - the more commonality we will find in all...
BARBARA DEMING But if institutions of restraint might still be necessary, they should no longer be institutions of ...
BARBARA DEMING After the revolution, when one person injures another, society would concern itself most immediately...
BARBARA DEMING After the revolution, surely the only good reason for institutions that could still be called prison...
BARBARA DEMING I think the only choice that will enable us to hold to our vision. . . is one that abandons the conc...
BARBARA DEMING Vengeance is not the point; change is. But the trouble is that in most people's minds the thought of...
BARBARA DEMING ...the court, as now constituted, would be meaningless without the jail which gives it its power. Bu...
BARBARA DEMING A great many of us must move from words to acts - from words of dissent to acts of disobedience.
BARBARA DEMING Vengeance is not the point; change is. But the trouble is that in most [people's] minds the thought...
BARBARA DEMING This is the heart of my argument: We can put more pressure on the antagonist for whom we show human ...
BARBARA DEMING They did a really good job.
BRIAN DEMING We were short some girls. If we had them, it might have been very close.
BRIAN DEMING They really did an impressive job.
BRIAN DEMING They were excited for a little while, but they knew they had to get back to business. They know they...
BRIAN DEMING When you have that many personnel bests, it's a huge accomplishment for any coach and team.
BRIAN DEMING She needed 14 feet even and she jumped 14-feet-1-inch. It's a great accomplishment and I'd like to s...
BRIAN DEMING We had a lot of great performances by the kids. Overall, I'm pleased with how we ran and how we perf...
BRIAN DEMING Last year we didn't have any points, so to get on the point scale is a big deal.
BRIAN DEMING Christian won his heat, substantially. He's less than two seconds off of qualifying for the [Cass S]...
BRIAN DEMING It's the last meet of the season and it's the last chance for the kids to qualify for the state tour...
BRIAN DEMING We have tried to keep up a good standard, but it's been hard.
ADAM DEMING For now, though, oil and gas are irreplaceable.
CLAIBORNE DEMING We hope the start-up is flawless. But we have never done anything like it. We could start putting oi...
CLAIBORNE DEMING We have tried to keep up a good standard, but it's been hard. We've really had difficulty maintainin...
ADAM DEMING Nonviolent actions does not have to get others to be nice. It can in effect force them to consult th...
BARBARA DEMING Make it impossible for [the authority] to operate within the system as usual . . . making it impossi...
BARBARA DEMING We learn best to listen to our own voices if we are listening at the same time to other women -- who...
BARBARA DEMING Think first of the action that is right to take, think later about coping with one's fears.
BARBARA DEMING I learned always to trust my own deep sense of what I should do, and not just obediently trust the j...
BARBARA DEMING A great many of us [must] move from words to acts - from words of dissent to acts of disobedience.
BARBARA DEMING Learning is not compulsory. Neither is survival.
W.EDWARDS DEMING If you can't describe what you are doing as a process, you don't know what your doing.
BARBARA DEMING We have some gaps in the system that need to be addressed. I'm not sure Florida has the type of moni...
ADAM DEMING We expect to get back to 125,000 barrels per day quickly.
CLAIBORNE DEMING Just put two people in a car instead of one.
CLAIBORNE DEMING The faster the fervor goes up, the faster prices go up. But they will go down sooner or later, proba...
CLAIBORNE DEMING The heat signal from this planet is so strong that Spitzer was able to resolve its disk, in the sens...
DRAKE DEMING Our direct measurement confirms this estimate.
DRAKE DEMING We basically play whatever Kim wants to play, and whatever he plays he has fun with. He often will p...
DOUG DEMING An audience really gets the once-in-a-lifetime chance to see one of today's most compelling blues ar...
DOUG DEMING We have no gimmicks. We play pure traditional music from the heart, with an image that conveys a dee...
DOUG DEMING I hope it gets cold pretty quick. I'm getting calls from people in Ohio and Indiana who usually come...
DOUG DEMING They're out in about 14 feet of water. That's where the fish are. I've been getting a few walleyes i...
DOUG DEMING I'm really glad I bought this thing. It has been an amazing workhorse. I don't like to take chances,...
DOUG DEMING Whoa! There's not as much ice here as I thought there was. I don't think we'll go any farther.
DOUG DEMING These are just some efficient ways without spending a lot of taxpayer money [to reduce energy costs ...
CLAIBORNE DEMING The program has helped our local farmers develop unique and beneficial products.
GOVERNOR CHEN DEMING I'm a puzzle doer.
ELIZABETH EDWARDS Look, have whatever in your collection at home, but everybody needs a little Friday night. And reall...
BERNARD EDWARDS People say I've had brushes with the law. That's not true. I've had brushes with overzea...
EDWIN EDWARDS I think I watched a movie about it.
AARON EDWARDS To me, all war is failure for humanity, though it often is a bounty for commerce.
MARK EDWARDS When you talk about changing the rules, that takes time, and it always involves more than just a com...
AL EDWARDS Defensively, we picked it up and got some easy steals.
AL EDWARDS He stepped up in the second half.
AL EDWARDS It bounced around the rim three times, probably hit every part of the rim and then went in. This tim...
AL EDWARDS The pictures are created by the listener, with a little help from the broadcaster. The pictures are ...
BOB EDWARDS Power is getting things done without having to demonstrate that you can bulldoze it through. I'm...
DONNA EDWARDS Resilience is accepting your new reality, even if it's less good than the one you had before. You ca...
ELIZABETH EDWARDS The turning point for me was when the Supreme Court installed Bush in 2000, even though he got half ...
MARK EDWARDS You sacrifice everything to start a new business. To have the thought of that taken away with no or ...
AARON EDWARDS It concerns me. We can be wiped aside in the interest of a larger developer.
AARON EDWARDS You have customers, you have traffic in the area, you have familiarity.
AARON EDWARDS I thought it was really cool because you got to do all these probe things and it was kind of like an...
AARON EDWARDS Loving someone who never loved you, is like remembering a face you never saw.
No matter how har...
RATISH EDWARDS Security remains a paramount concern for the elections. It is very clearly difficult for any governm...
ADRIAN EDWARDS a healthy and strong media is within reach.
ADRIAN EDWARDS The messenger needs to be trusted.
ADRIAN EDWARDS There was a small fire, one local staff member was slightly injured.
ADRIAN EDWARDS Absolutely, security remains a paramount concern for the UN. Yes, it is a matter of concern,
ADRIAN EDWARDS We are certainly following it very closely.
ADRIAN EDWARDS That statement said such abuses are totally unacceptable, that they're an affront to the work of the...
ADRIAN EDWARDS At the moment there is restricted movement while we assess the situation.
ADRIAN EDWARDS This is a tragic loss for Afghanistan . Domestic violence is a concern. This case illustrates how ba...
ADRIAN EDWARDS It is not the U.N.'s wish to have these barricades and things in place, however, as part of security...
ADRIAN EDWARDS I know I'm not the 'Indie It Girl' and I'll never have a big breakout, big runaway s...
KATHLEEN EDWARDS Hell is truth seen too lateduty neglected in its season.
TRYON EDWARDS A little learning is a dangerous thing, but a lot of ignorance is just as bad.
BOB EDWARDS From the beginning of our history the country has been afflicted with compromise. It is by compromis...
TRYON EDWARDS To rule one's anger is well; to prevent it is still better. -Tryon Edwards.
TRYON EDWARDS There will Be a Moment when Your eyes meet, and everything in the world will be simple again.
MICHAEL EDWARDS He that never changes his opinion never corrects mistakes and will never be wiser on the morrow than...
TRYON EDWARDS Sinful and forbidden pleasures are like poisoned bread; they may satisfy appetite for the moment, bu...
TRYON EDWARDS It's not the plan that is important, it's the planning.
GRAEME EDWARDS I have tried too in my time to be a philosopher; but, I don't know how, cheerfulness was always brea...
OLIVER EDWARDS A little learning is a dangerous thing, but a lot of ignorance is just as bad.
BOB EDWARDS To rule one's anger is well; to prevent it is better.
TRYON EDWARDS 'Be comfortable with who you are', reads the headline on the Hush Puppies poster. Are they mad? If...
MARK EDWARDS Happiness is like manna; it is to be gathered in grains, and enjoyed every day. It will not keep; it...
TRYON EDWARDS Resolved, never to do anything which I should be afraid to do, if it were my last of life.
EDWARD EDWARDS Credulity is belief in slight evidence, with no evidence, or against evidence.
TRYON EDWARDS Between two evils, choose neither; between two goods, choose both.
TRYON EDWARDS We must teach our children to dream with their eyes open.
HARRY EDWARDS In helping others, we shall help ourselves, for whatever good we give out completes the circle and c...
FLORA EDWARDS What we gave, we have; What we spent, we had; What we left, we lost.
TRYON EDWARDS Some men are born old, and some men never seem so. If we keep well and cheerful, we are always young...
TRYON EDWARDS Age does not depend upon years, but upon temperament and health. Some men are born old, and some nev...
TRYON EDWARDS Doubt, indulged and cherished, is in danger of becoming denial; but if honest, and bent on thorough ...
TRYON EDWARDS Most of our censure of others is only oblique praise of self, uttered to show the wisdom and superio...
TRYON EDWARDS Science has sometimes been said to be opposed to faith, and inconsistent with it. But all science, i...
TRYON EDWARDS Facts are God's arguments; we should be careful never to misunderstand or pervert them.
TRYON EDWARDS Any act often repeated soon forms a habit; and habit allowed, steady gains in strength, At first it ...
TRYON EDWARDS To waken interest and kindle enthusiasm is the sure way to teach easily and successfully.
TRYON EDWARDS Thoughts lead on to purposes; purposes go forth in action; actions form habits; habits decide charac...
TRYON EDWARDS