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No one believed a flood of customers would move over (to SAP) in the first year...We expect those decisions will take some time. Instead, we initially focused on customers most likely to convert, and that included PeopleSoft and J.D. Edwards customers who were also running SAP.


Bill Wohl

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We have lost zero customers to Oracle's OFF SAP program.
LEO APOTHEKER We have seen two factors drive customers to SAP for their CRM requirements.
BILL WOHL We are focused on delivering the service and experience our customers expect, and we will continue t...
DENNIS CARY Magic Software has developed a new and innovative solution and opened new opportunities for SAP Busi...
DAN KRAUS Customers will have an easier time paying smaller monthly bills, so we will expect to see fewer case...
DAVE ANDREW Customers turn to SAP for two reasons. One is the depth of our solution. The other is the enormous u...
BILL WOHL In one instance this quarter, a number of Level 3 customers and Cogent customers were hurt, ... I ap...
KEVIN O'HARA We are convinced that the all-new Volvo S80 will be a very strong contender that will win over many ...
FREDRIK ARP Right now, we are focused on assisting our customers and employees in those areas.
JEAN MEDINA PeopleSoft is committed to the J.D. Edwards acquisition, ... We believe that the continued execution...
CRAIG CONWAY The reality is that an Oracle deal would cost PeopleSoft customers. They have a vested interest in k...
RICHARD WILLIAMS always focused on each customer ? and in the end, most customers see the value we give them is endur...
SUN MICROSYSTEMS No one wants something like this to happen. The fact is we are absolutely focused on restoring servi...
JOHN TAYLOR We know customers are buying new hardware [on a regular basis]. Customers recycle about one-third [o...
CRAIG BEILINSON Because DSL helps us to retain customers, it also makes it less likely that these customers will sig...
BOB INGALLS We are also taking customers from everyone else. There is intense competition in the market, and we ...
BOBBI HENSON We are pleased to be part of the successful SAP NetWeaver rollout, ... Our joint solution helps cust...
KLAUS KLEINFELD We're at 40% of capacity right now. We measure our success and the success of the facility one custo...
BRUCE MANTZ IBM customers are the least vulnerable, the least likely to switch. While customers of Hewlett-Packa...
BOB GILL We were able to hold some flights and rebooked some customers.
JEAN MEDINA I will tell customers that, no matter what, the BlackBerry service will keep on running.
JAMES BALSILLIE Oracle's offer seeks to enrich Oracle at the expense of PeopleSoft's stockholders, customers and emp...
CRAIG CONWAY It was those requirements for our customers that we were unable to agree on.
DOUG OLIVER Projected restoration time for all customers is January 6, but most customers will be on much sooner...
YOLANDA POLLARD We filled 5,200 of those 5,700 seats. The flow through, from a business standpoint, was terrific. An...
ANDY WIRTH We are targeting customers in our region who might have out-of-region needs and want us to manage th...
LEE PRIEST [One of the most popular pages on her site is where customers can find newly launched fragrances. An...
JACQUELYN TRAN We've found no indication that we treat customers differently from one community to the next, or tre...
DEBRA DECOURCY Organizations have started to create road maps that will enable their transition to a service-orient...
SHAI AGASSI We don't want our good customers subsidizing our bad customers or those that are more challenged. It...
DIANA DON We apologize to those customers who missed the game. We are addressing this issue and will closely m...
BOB MARSOCCI We try to make our customers aware of the issue. And it is their responsibility. However, we do work...
JANE HOWARD We want to do everything we can to help our customers this winter. Thanks to some well-timed decisio...
HANK LINGINFELTER Customers who have to come back and spend, or customers who just don't want the hassle of leavin...
MARGARET HEFFERNAN A client twixt his attorney and counselor is like a goose twixt two foxes
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DAVID OGILVY When you stop talking, you've lost your customer. When you turn your back, you've lost her.
ESTEE LAUDER If you can't turn yourself into your customer, you probably shouldn't be in the ad writing business ...
LEO BURNETT You can't just ask customers what they want and then try to give that to them. By the time you get i...
STEVE JOBS A lot of people think that the new economy is all about the internet. I think that it's being fueled...
PATRICIA SEYBOLD Our existing brands have a fairly strong and wide distribution in the stores that they are already s...
ESTEE LAUDER significant inventory contraction by U.S. retailers.
ESTEE LAUDER We have a legacy of knowing our customers and their needs. We take pride in offering the services an...
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FRED KOHOUT First Midwest is a highly efficient and focused operation, and they will do this without interruptio...
CALVIN BELLAMY Descartes, like us, is focused on delivering value to our customers while enhancing the services ava...
WAEL AGGAN I would say that this is a positive move for Network General customers. There're too many challenges...
ELISABETH RAINGE While speedy implementation is an admirable goal, we are most focused on the satisfaction of our cus...
RALPH ALVAREZ We are excited to forge a partnership with Microsoft. Microsoft's hosted products and services on th...
JEFF STIBEL We believe that SAP has taken a big step with its partners in exposing opportunities where we can co...
PETER MARTIN We think it's a great investment to make in our customers. We figure that this is great for people w...
LYN BLAKE The expansion will allow customers to get what they need and also not force customers to finance jun...
EVY HAMBRO To ensure we are meeting the demands of existing customers while also attracting new users, we remai...
JON ORINGER 'Amazon Fishbowl with Bill Maher' has a simple, yet powerful mission -- to help our customers discov...
KATHY SAVITT Intuitively, you would think service should be improving over time, and there's some indication that...
KIRK PARSONS I realize you have a personal life outside of work. And when you're here we expect you to put the cu...
DAN BUTLER Vehicles that engage customers immediately upon first sight tend to keep those customers around to l...
JOE IVERS When we start we will have zero customers. We will have to price so that we are attractive to custom...
DAVID KANDEL The loss of a trophy CFO like this puts a very interesting question mark on Oracle. Right now, Oracl...
BILL WOHL The loss of a trophy CFO like this puts a very interesting question mark on Oracle, ... Right now, O...
BILL WOHL Even in Chapter 11, we are continuing to operate under normal circumstances. We will continue to shi...
CHUCK HARTLAGE Our customers are counting on us, so we'll be focused on returning to production and a steady stream...
CHAZ BICKERS The easiest way to figure out who the customer is in an online space is to figure out who is paying ...
DOUGLAS RUSHKOFF We found through the years that even though the names of banks may change, if you have the same peop...
HERB BOYDSTUN We could be in a situation where we would ask customers to take outages. Rolling outages would mean ...
JOSE DIZON Customers are a great way to finance a business for many reasons. First, customer financing is typic...
FRED WILSON My son-in-law, who lives in California, would love to come out here NOW and take over this business....
LAVERNE SILVA In Nortel we had multiple professional services organizations and we are consolidating these. We wil...
KANNANKOTE SRIKANTH Last year, we introduced DING! for Windows and immediately heard from our growing number of Customer...
ANNE MURRAY We believe that Bill Maher's interviews with some of the world's most renowned and up-and-coming art...
KATHY SAVITT We were clear last year that we needed to fix the basics of our offer for customers and we have made...
JUSTIN KING Stay Focused on Your Business and Changing the Lives of Your Customers.
JOHN DI LEMME The question is do we make (the service) available to all broadband customers or only BT broadband c...
IAN LIVINGSTON What we were finding is indeed a lot of people had gotten too far into the [insufficient-funds fees]...
JASON KORSTANGE [Some customers, such as Bill and Jan Wright of Woodstock, use a wood stove to defray their winter h...
BILL WRIGHT Sun has seen overwhelming demand from customers scrambling to move away from proprietary operating s...
TOM GOGUEN We appreciate the recognition from CRM Magazine and we will continue to extend our leadership by del...
GREG GIANFORTE Helping customers manage their bills is a priority for us. This includes encouraging customers to ta...
GARY STOCKBRIDGE While we are working hard to negotiate a fair contract with Lifetime Television, we must also protec...
ERIC SAHL We've set up the tent a couple of times at Stewart's. We get to see our customers, and we meet peopl...
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JENNIFER SMITH American Water is committed to all the projects we have, all the customers we have and the local peo...
KIMBERLY COOPER As an economics undergraduate, I also worked on a part-time basis in Cambridge, Massachusetts, for a...
MERTON MILLER This is a huge opportunity for UPS customers. Our traditional small package customers are excited ab...
KURT KUEHN This investment in technology adds value for our customers and is foundational to our future at Cole...
DAN STEVENS Our growth continues to accelerate as we help our customers and partners identify new ways to remain...
PHIL FAUVER We will conduct all-year travel promotions for Chinese customers.
CHANAKA OLAGAMA This synergy ensures a smooth transition for Owens' staff, customers and partners with no or minimal...
ARCHIE BLACK Sometimes there are customers who get in difficulty because of situations that are out of their cont...
ABDUL AZIZ AL GHURAIR We've had a lot of customers who wanted less bags and we wanted to meet our customers' preference. O...
KAREN RODARTE We believe that this recognition is an acknowledgement of how we're revolutionizing our industry. We...
AUSTIN LIGON New generations want to buy their own brands, ... They don't necessarily want to buy a brand that's ...
ESTEE LAUDER Look for a sweet person. Forget rich.
ESTEE LAUDER We owe it to our customers and our dealers ... to be competitive in the marketplace, ... [Ford CEO] ...
GEORGE PIPAS There is a huge opportunity to do more with online video. The increase in broadband access is making...
CHRIS NIELSEN If you sell diamonds, you cannot expect to have many customers. But a diamond is a diamond even if t...
SWAMI PRABHUPADA We always feel we win in our business when we stay focused on our strategies and our customers. It h...
ALAN MARKS I think it's a good move. It doesn't take away from the business and, if anything, will bring in new...
BERNIE MARCUS Our customers need higher performance to address their increasingly complex business processes. We c...
ASHLEY ELLINGTON 2006 will be an extremely exciting year as we look to double and triple our customers.
CLINT ORAM

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